Customer Service Management

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Our customer service management programs include real-time online data access to our client’s databases via the Internet or direct connect.

    • Inbound Call Center Services
    • Customer Care / Customer
    • Support Overflow/After Hours
    • Customer Support Dedicated
    • Agents First /Third Party
    • Verification Reservations & Appointment Setting
    • Application Processing
    • Order Taking
    • Retail Call Center (point of sale authorization)
    • Virtual Receptionist Services
    • Web-Chat / Email Response
    • Customized Customer Service Solutions
    • Outbound Telemarketing
    • Technical Support Services
    • E-commerce Order Taking
    • Product Information Requests
    • Direct Response Order-Taking
    • Business Phone Answering Services
    • Customer Surveys
    • Subscription Renewals
    • Direct Mail
    • Voice Mail
    • Toll-Free Numbers and Greetings