Agility Outsourcing One provides multi-channel end-to-end service offerings with well defined strategies to improve operational & service level results, while providing well-trained professionals that represent your brand and increase customer loyalty and service.
Agility is well positioned to provide a wide range of ARM and BPO services. The distinction between Agility, FDR Ltd. and FDR Asset Recovery Group allows the firm to offer end to end segregated business services.
The benefits to each company is the ability to provide multi-channel service offerings without conflicting interest, priorities or personnel with well-defined strategies.
- Accounts Receivable Management and Credit Adjudication Services
- Inbound Call Centre Solutions
- Answering Services for Any Business
- Customer Service Management
- Help Desk and Technical Support
- Telemarketing Services
- Market Research Surveys
- Customers Satisfaction Surveys
- Telesales Up and Cross Selling
- After Hours and Overflow Work
- IVR (Interactive Voice Technology) and Virtual Agent Chatbots