Customer Care
Trust us to connect with your customers with high-quality and well-trained agents to provide the best Customer Experience (CX) possible. Agility provides a wide portfolio of high-touch Customer Care solutions that are delivered through an omnichannel experience to communicate with your customers through voice, email, chat, text, in-app, and social media. We ensure our performance improvement goals align with yours and are continuously looking for ways to improve SLAs, CSAT and NPS.

- Initial Inquires
- Order Taking with Up/Cross Sell
- Order Tracking
- Customer Loyalty/Retention
- Returns
- Account Activation
- Billing Inquires
- After Sales Support
- Escalation/Complaint Management
- Claims/Warranty
- Reservations
- Multilingual Support
Let's work together
Agility One Outsourcing – United States
125 Town Park Drive, Suite 300
Kennesaw, Georgia 30144
United States
Agility One Outsourcing – Canada
160 Commerce Valley Drive East, 2nd Floor
Thornhill, Ontario L3T 79P
Canada
Agility One Outsourcing – Canada
1117 Ste-Catherine St. W., Suite 206
Montreal, Québec, H3B 1H6.